Welcome to Student Case Management!
Connect with us
Case Managers are available for in-person and remote (phone or MS Teams) appointments. To schedule an appointment with a Case Manager, please use our online scheduler below.
Appointments are offered during the following times:
- Regular business hours: Monday – Friday, 9:00 AM – 5:00 PM (in-person or remote)
- Evening hours: Monday, 5:00 PM – 8:00 PM (remote only)
Drop-in hours:
Monday – Thursday, 9:00 AM – 10:30 AM (Remote only)
- Use this link to enter the waiting room.
Students will be admitted to the MS Teams meeting on a first-come basis. If we are unable to address your needs, please try again another day or schedule a full appointment
We will answer emails (help4rams@colostate.edu) and phone calls (970-491-8051) as quickly as possible during business hours (9:00 AM – 5:00 PM).
Mission
The Student Case Management & Referral Coordination Office supports student well-being, belonging, safety, and academic success through proactive planning, timely intervention, and coordinated care.
Purpose
We support students in navigating challenges, clarifying university processes, and connecting them to campus, community, and public benefit resources. We partner with each student to align resources with their educational goals and individual needs.
Concerned about a CSU student or employee? Tell Someone
You will be redirected to the Support & Safety Assessment office.
If a student or employee appears to be an imminent risk of causing harm to self or others, call the CSU Police Department at (970) 491-6425 and/or 911 immediately.
Need Money for Groceries? SNAP might be able to help!
You may be eligible for Supplemental Nutrition Assistance (SNAP) benefits. Student Case Management can help you apply for SNAP remotely!
Call (970) 491-8051 to schedule an appointment.
The CSU Student Case Management and Referral Coordination Office also acknowledges with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.
CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Nations and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.