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Case Managers are available for in-person or remote appointments. To schedule an appointment with a Case Manager, please use our online scheduler below. Appointments are offered during the following times:

Monday – Friday: 9:00 AM – 5:00 PM (in-person or remote availability)

Monday. Tuesday, & Thursday: 5:00 PM – 8:00 PM (remote availability only) 

Drop-In Hours: (Monday – Friday) 9:00 AM – 10:30 AM (Remote only): Use this link to enter the waiting room.  

  • Students will be admitted to MS Teams meeting on a first-come basis.  Please be advised only four, 15 minute appointments are available daily.  If we are unable to address your needs, please try again another day. 

We will answer emails (help4rams@colostate.edu) and phone calls (970-491-8051) as quickly as possible during standard business hours (Monday – Friday; 9:00 AM – 5:00 PM). 

Mission

Student Case Management & Referral Coordination provides crisis prevention and intervention services. In difficult situations such as medical, mental health, behavioral, personal or family crisis, illness or injury, a student may find it difficult to navigate the resources and services available. Student Case Managers consult with students, faculty, staff, families, and providers to offer guidance on the next best steps.

Purpose

We help find the best approach to support students in the immediate situation and provide referrals for ongoing care.

Concerned about a CSU student or employee? Tell Someone

You will be redirected to the Support & Safety Assessment office. You can also reach Tell Someone at (970) 491-1350

Need Money for Groceries? SNAP might be able to help!

You may be eligible for Supplemental Nutrition Assistance (SNAP) benefits.  Student Case Management can help you apply for SNAP - please make an appointment.  

Diversity Statement:

The CSU Student Case Management and Referral Coordination Office supports the University Diversity Statement knowing that Colorado State University is committed to embracing diversity through the inclusion of individuals reflective of characteristics such as: age, culture, different ideas and perspectives, disability, ethnicity, first generation status, familial status, gender identity and expression, geographic background, marital status, national origin, race, religious and spiritual beliefs, sex, sexual orientation, socioeconomic status, physical appearance, medical diagnosis, documentation status, and veteran status with special attention given to populations historically underrepresented or excluded from participation in higher education. The University’s commitment to diversity is a longstanding one that reflects our role and mission as a land-grant institution.

The CSU Student Case Management and Referral Coordination Office also acknowledges with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.

CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Nations and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.